FAQ

ZIMX is a Zimbabwe-focused fintech ecosystem designed to make payments faster, lower-cost and more accessible. It provides digital rails for everyday transactions and cross-border remittances, supported by two instruments: ZIMX Utility for everyday use and ZiGX Reserve for stable settlement.

• ZIMX is used for everyday remittances, payments, and peer-to-peer transfers.

• ZiGX acts as the stability and reserve layer, ensuring secure settlement and trust within the system.

No. If you can use WhatsApp, you can use the ZIMX Wallet when it’s live. We keep things simple and explain in plain language.

No. ZIMX does not charge extra transaction taxes or hidden costs. You only pay the standard network processing fee.

ZIMX is built on a dual system: ZiGX provides the reserve-backed stability layer, with reserves displayed publicly on our dashboards (ZIMX Vault &). ZIMX is supported by this trust framework, ensuring that everyday transfers remain secure and reliable.

Not yet. The ZIMX ecosystem is preparing for launch. Details will be shared through this website and official channels only.

All official ZIMX and ZiGX addresses will be published on our website under the Official Addresses & Explorer section. Only use the addresses listed there. If it’s not on our site, it’s not official.

No. ZIMX is not a bank. It is a fintech payments ecosystem that works alongside existing financial institutions. Our focus is on enabling faster, lower-cost payments while supporting Vision 2030 goals such as financial inclusion and digital modernization.

ZIMX uses a dual-token system:

• ZiGX Token provides the stability and reserve layer, ensuring secure settlement and transparent reserves.

• ZIMX Token powers everyday use; payments, remittances, incentives, and community features.

Together, ZiGX maintains trust, while ZIMX drives usage and growth.

ZIMX will have a limited early allocation phase before public launch. From the public documentation:

• Total supply: 1,000,000,000 ZIMX (fixed)

• Early allocation: 10% reserved for initial supporters

• Use of funds: 50% directed to the ZiGX Reserve under CeFFu custody (locked until 2030), 50% to infrastructure and ecosystem growth (technology, operations, partnerships, awareness)

Exact timing and terms will be announced through official channels only.

The ZIMX and ZiGX smart contracts are currently in development by a specialist blockchain engineering partner.
Once finalised, the contracts will be submitted for independent security audits by leading firms before public deployment.
Official explorer links and contract addresses will be released only after verification is complete. Until then, rely exclusively on information shared through official ZimX Finance channels.

There are no extra fees built into ZIMX – no protocol taxes, no hidden deductions. Users only pay the standard network processing (gas) fee.

All sensitive roles and treasuries will be protected by multisignature controls and time-lock security. Key actions will be transparent and recorded on-chain. As the project phases progress, ownership will transition from the deployer team to community governance structures.

Phase 1 (2025): Trademarks, domains, initial contracts deployed, early allocation setup, operations framework.

Phase 2 (2026): Wallet launch, payment integrations, remittance channels, sandbox compliance testing.

Phase 3 (2027–2028): 250K+ users, prepaid card program, retail partnerships, community governance pilots.

Phase 4 (Vision 2030): 1M+ users, inclusion at national scale, transparent digital finance infrastructure.

The ZIMX and ZiGX trademarks have been formally filed in the United Kingdom.

You can download our key documents directly from the site footer:

• White Paper

• Digital Asset Architecture

• Executive Summary

• ZIMX is designed for practical, everyday use cases, such as:

  • Sending money from the UK (and other diaspora regions) to Zimbabwe

  • Buying airtime, paying bills, or groceries

  • Peer-to-peer savings and lending

  • Merchant payments and debit card top-ups (planned)

Yes. That’s the goal. ZIMX will work via mobile-friendly wallets, agent off-ramps, simple onboarding & no digital knowledge needed.

• ZIMX is structured for compliance. The parent company, Blackmass Enterprises Ltd (UK), operates under UK company law and follows all relevant financial, consumer, and data protection regulations. In Zimbabwe, ZIMX is preparing to enter regulatory sandbox framework to ensure full alignment with national requirements.

ZIMX is not a bank or traditional financial institution. It is a fintech payment platform designed to make transactions faster and more accessible. The project is being developed in consultation with regulators, with entry into sandbox frameworks planned to ensure compliance as the ecosystem grows.

You can connect with ZIMX in several ways:

•  Read the ZIMX Whitepaper (available in the footer)

•  Join our official Telegram/WhatsApp Community

•  Email us at info@zimx.finance